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obor
Wanderer


Joined: 20 Dec 2001
Posts: 56
Location: USA

PostPosted: Tue Dec 10, 2002 5:17 am   

getting registration back after a format
 
okay. win2k system with a hardware ATA100 RAID. I defragged, power went out in the middle, tried to boot up...d'oh!!!

anyway, end result is I had to redo my parttions, and lost my zmud 6.16 registration. I tried doing the links on the registration from the elicense webpage, but i haven't received a response. Anyone have any idea how else to go about doing this?

thanks.
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MattLofton
GURU


Joined: 23 Dec 2000
Posts: 4834
Location: USA

PostPosted: Tue Dec 10, 2002 6:44 am   
 
quote:

okay. win2k system with a hardware ATA100 RAID. I defragged, power went out in the middle, tried to boot up...d'oh!!!

anyway, end result is I had to redo my parttions, and lost my zmud 6.16 registration. I tried doing the links on the registration from the elicense webpage, but i haven't received a response. Anyone have any idea how else to go about doing this?

thanks.



The regcode stays with Zugg, not eLicense. The best/only way to get it is to move your mouse up to the red SUPPORT menu. The dropdown menu will have something called LOST REGISTRATION CODE. This will load up a form asking for the pertinant information, and Zugg or Chiara will send you an email containing your registration code.

li'l shmoe of Dragon's Gate MUD
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obor
Wanderer


Joined: 20 Dec 2001
Posts: 56
Location: USA

PostPosted: Tue Dec 10, 2002 8:44 am   
 
thanks. I tried that one already. :)

*points to the "tried doing the links on the registration from elicense webpage"

pretty poor explanation, but yeah, I tried that. :)
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Kjata
GURU


Joined: 10 Oct 2000
Posts: 4379
Location: USA

PostPosted: Tue Dec 10, 2002 12:47 pm   
 
Try it again. Or send the e-mail again directly to [url="mailto:support@zuggsoft.com"]support@zuggsoft.com[/url]. Be sure to use the e-mail address that you used to get the license.

Kjata
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