Zugg Software :: View topic - Constantly getting access violations when making triggers

Apprentice Joined: 19 Nov 2010 Posts: 119

EDIT (MattLofton): Names changed to protect the innocent.

Access violation at address 00630EA5 in module CMUD.exe
Read adress 00000000.

Apprentice Joined: 19 Nov 2010 Posts: 119

they occur VERY often ( up to 20 times a day) and what seems to be random events, but generally it happens when im making triggers or having more than 1 package open to move triggers around. Choosing continue does nothing and access violation pops up again, so i end up closing my cmud and losing all my recent changes.
I have tried reinstalling on another drive, running it in administrator mode and setting all sorts of different security settings thinking that my windows 7 is restricting access to it somehow, but nothing changes.

The easiest and most consistent way that i can trigger that error is by creating a new trigger, opening a multistate trigger and dragging the new trigger inside the multistate trigger. This brings up the access violation message right away Neutral

Apprentice Joined: 19 Nov 2010 Posts: 119

Here's a new one

date/time : 2010-11-24, 16:10:49, 515ms
computer name : pc
user name : xxx <admin>
registered owner : Microsoft / Microsoft
operating system : Windows 7 x64 build 7600
system language : Russian
system up time : 3 hours 13 minutes
program up time : 2 hours 21 minutes
processors : 4x Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
physical memory : 2452/4095 MB (free/total)
free disk space : (C:) 251,97 GB (D:) 711,57 GB
display mode : 1920x1080, 32 bit
process id : $6cc
allocated memory : 156,57 MB
executable : cMUD.exe
exec. date/time : 2010-11-12 23:25
version : 3.32.0.0
compiled with : BCB 2006/07
madExcept version : 3.0k
data dir : D:\cmud\
contact name : dfsd
contact email : fsfsfsd@dfds.com
callstack crc : $23df0710, $f1db2392, $f1db2392
exception number : 8
exception class : EAccessViolation
exception message : Access violation at address 00E3A2E5 in module 'cMUD.exe'. Read of address 0000005C.

Main ($620):
00e3a2e5 +035 cMUD.exe PkgDM 7400 +2 TPkg.GetDBInt
00dea6db +013 cMUD.exe PrefDat 9752 +1 PrefRec.IsChild
00ded1a6 +0a6 cMUD.exe PrefDat 10803 +11 PkgData.UpdateTriggerOrder
00d33696 +15a cMUD.exe MAIN 11994 +20 TMUDForm.InputTrigger
00d25b35 +121 cMUD.exe MAIN 7100 +17 TMUDForm.ProcessStr
00d24873 +03b cMUD.exe MAIN 6734 +5 TMUDForm.ParseCommand
00d67e66 +0ca cMUD.exe MAIN 24226 +5 TMUDForm.wmTick
004bc14b +2bb cMUD.exe Controls TControl.WndProc
004c014f +4fb cMUD.exe Controls TWinControl.WndProc
004a26af +553 cMUD.exe Forms TCustomForm.WndProc
004bf878 +02c cMUD.exe Controls TWinControl.MainWndProc
0047d4dc +014 cMUD.exe Classes StdWndProc
751a810d +00a USER32.dll DispatchMessageA
004aa824 +0fc cMUD.exe Forms TApplication.ProcessMessage
004aa85e +00a cMUD.exe Forms TApplication.HandleMessage
004aab53 +0b3 cMUD.exe Forms TApplication.Run
00e94fc4 +088 cMUD.exe CMUD 372 +20 initialization
76cd8b71 +081 KERNELBASE.dll GetFileAttributesW
76d43675 +010 kernel32.dll BaseThreadInitThunk

Apprentice Joined: 19 Nov 2010 Posts: 119

Funny, after that last access violation i can no longer open my package file and it just throws off an Error in Cmud.exe window before loading anything

Posted: Wed Nov 24, 2010 2:56 pm

Definitely sounds like you have some corrupted settings.

First thing I recommend is that you back up you current settings.
When you log on to you session hold the Shift key (this should reset your layout).
Then export all your settings to XML, this will allow you to import them later. You may want to edit the file for any anomalies.
Delete and then re-import your settings (from the previously exported XML.).

If this does not correct the issue, I'd try a complete uninstall and reinstall.

Apprentice Joined: 19 Nov 2010 Posts: 119

The thing is, i did a complete uninstal/instal three times now. I did not import any settings from any other client and started fresh. I did however manually moved like 4 major trigger scripts from zmud to cmud, but surely its not a script problem ?

Posted: Wed Nov 24, 2010 3:54 pm

Can you post the scripts. Clearly there is something going very wrong.

Apprentice Joined: 19 Nov 2010 Posts: 119

Well i just installed my cmud on another PC that has an XP operating system and tried to load my pkg file and it returned the same mistake. So i decide, well maybe the CMUD install file was corrupted, so i downloaded a CMUDpro and installed this and did not run any scripts at all, loaded a default pkg file and ran it. Making triggers - everything went fine, UNTILL i decided to close the session - just clicked on the X and CMUD returned an access violation!

date/time : 2010-11-24, 19:30:43, 497ms
computer name : pc
user name : xxx <admin>
registered owner : Microsoft / Microsoft
operating system : Windows 7 x64 build 7600
system language : Russian
system up time : 2 hours 48 minutes
program up time : 3 minutes 8 seconds
processors : 4x Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
physical memory : 2688/4095 MB (free/total)
free disk space : (C:) 251,84 GB (D:) 711,57 GB
display mode : 1920x1080, 32 bit
process id : $b68
allocated memory : 94,37 MB
executable : CMUDPro.exe
exec. date/time : 2010-11-12 23:25
version : 3.32.0.0
compiled with : BCB 2006/07
madExcept version : 3.0k
data dir : d:\CMUDPro\
contact name : dfsd
contact email : fsfsfsd@dfds.com
callstack crc : $254d0c4d, $c5b8932e, $c5b8932e
exception number : 2
exception class : EAccessViolation
exception message : Access violation at address 00E7EBFF in module 'CMUDPro.exe'. Read of address 000000A9.

Main ($e30):
00e7ebff +297 CMUDPro.exe MAIN 7268 +65 TMUDForm.InitConnection
00e2ae2f +07b CMUDPro.exe PARENT 2379 +10 InitWindow
00e2b05d +1f1 CMUDPro.exe PARENT 2452 +63 NewWindow
00e2b1c1 +0b5 CMUDPro.exe PARENT 2493 +13 TParentForm.CreateWindows
00f49839 +011 CMUDPro.exe PrefDat 3322 +1 PkgData.CreateWindows
00f49f74 +528 CMUDPro.exe PrefDat 3517 +95 PkgData.Load
00e2b641 +29d CMUDPro.exe PARENT 2656 +112 TParentForm.NewWindow
00e3ecb3 +053 CMUDPro.exe PARENT 11103 +6 TParentForm.WMCheckDock
004c076f +2bb CMUDPro.exe Controls TControl.WndProc
004c0378 +074 CMUDPro.exe Controls TControl.DoConstrainedResize
004c0268 +024 CMUDPro.exe Controls TControl.DoCanResize
004c0e3f +023 CMUDPro.exe Controls TControl.CheckNewSize
00ddb2d0 +020 CMUDPro.exe DXSounds 2128 +9 TCustomDXSound.FormWndProc
00dd97c0 +00c CMUDPro.exe DXClass 635 +1 TControlSubClass.WndProc
004c3e9c +02c CMUDPro.exe Controls TWinControl.MainWndProc
0047d90c +014 CMUDPro.exe Classes StdWndProc
762c7b0a +016 USER32.dll CallWindowProcA
0071acb3 +0a7 CMUDPro.exe aqDockingUtils 1728 +7 CallDefWndProc
0071ada1 +0dd CMUDPro.exe aqDockingUtils 1776 +41 TaqWindowEventFilter.WndProc
0047d90c +014 CMUDPro.exe Classes StdWndProc
762b810d +00a USER32.dll DispatchMessageA
004aee48 +0fc CMUDPro.exe Forms TApplication.ProcessMessage
004aee82 +00a CMUDPro.exe Forms TApplication.HandleMessage
004af177 +0b3 CMUDPro.exe Forms TApplication.Run
01002ea4 +088 CMUDPro.exe cMUDPro 394 +20 initialization
75f83675 +010 kernel32.dll BaseThreadInitThunk

Posted: Wed Nov 24, 2010 6:34 pm

Apprentice Joined: 19 Nov 2010 Posts: 119

1) back up all my cmud files to a flash drive
2) use windows remove program to uninstall cmud
3) manually remove all all the remaining files by deleting cmud folder
4) download and install zugg client from a website
5) run cmud from my program list
6) create a new mud connection by using new session
7) do not choose any new package file and allow cmud to use its own default package file
8) save session and run it.

Apprentice Joined: 19 Nov 2010 Posts: 119

Sorry guys i realize it might have nothing to do with cmud itself, quite possibly my PC is playing up, but im just trying to find out what can be causing this. My PC is overlocked a bit but has been very stable and i've never had it crash doing the usual PC chores despite that i usually keep it running through the nights and dont turn it off for weeks. However, I'm slightly worried that my ram is being stretched a bit too far as its running low latencies and overclocked beyond its recommendations - does RAM play an important role for accessing/retrieving data in CMUD? I'm also worried that my Windows 7 might be out of date as it's one of the first ones that came out and i never updated it because it doesnt work. So which is more likely to cause issues ? And how do i retrieve the data from my .pkg file that i cant access at all now ? Thanks.

Apprentice Joined: 19 Nov 2010 Posts: 119

Oh yeah and most importantly, i have never had ANY problems with Zmud 7.21 and it was working flawlessly from 2 years ago untill a week ago that i decided to try CMUD out and see if its worth my money to upgrade. I really loved every feature and it seemed much more user-friendly up to this point. Now i have coded a whole week-worth of stuff in CMUD and i really dont want to go back to ZMUD now.

Apprentice Joined: 19 Nov 2010 Posts: 119

Updated my windows 7 to the latest version. Reset my bios settings to default. Done everything again via my reinstalling technique - same problem! Every time i make a trigger1 and then make another trigger2 and add a second empty state to it then just click and drop my trigger1 inside trigger2 - it drops it into the additional state but creates a violation error message which wont go away. And my settings file will not load as every time i try to load it or add it as a pkg into an existing session it just constantly sends violation messages...

Magician Joined: 28 Jan 2007 Posts: 430

Umm, if I understood you correctly, you don't have to create a separate trigger for a internal multistate of a completely another trigger. It's all one trigger, you can include and exclude states internally, without making a separate trigger and "dropping it", or whatever.

Apprentice Joined: 19 Nov 2010 Posts: 119

It's just my test for this bug. Its not really all about this action alone, but it seems to cause the access violation on a constant basis. Violations randomly occur at other times as well, but i cant seem to know why or when exactly.

Apprentice Joined: 19 Nov 2010 Posts: 119

Ok i think i have found the potential causes for the problems that i was having and things i changed which seems to have had a positive effect.

1) Kaspersky internet security 2010 was detecting CMUD as a potential keylogger and preventing access to kernel write ?

Changed:

Changed access rights of CMUD.exe to high in Kaspersky's settings.

Set CMUD.exe to always run in administrator mode.

Updated my windows 7.